First Editions Co.

Customer feedback

Tell us how it went

If something felt wonderful, confusing, delayed, too strong, too subtle, or not quite right, we want to know. Your feedback helps us improve the product, the refill experience, and the support around it.

High Lady laundry detergent sheets styled against a dark botanical background

What to include

Useful details help us make it right

Step 01

What happened?

Tell us what you noticed: scent, dissolving, cleaning performance, packaging, subscription timing, shipping, or anything else that shaped your experience.

Step 02

What would help?

If you need support, a replacement, a timing adjustment, or just want to tell us what could be better, include the details below.

Step 03

We read every note

First Editions is still small enough that thoughtful feedback can directly shape the product, the refill rhythm, and the way we communicate with customers.