
What happened?
Tell us what you noticed: scent, dissolving, cleaning performance, packaging, subscription timing, shipping, or anything else that shaped your experience.
Customer feedback
If something felt wonderful, confusing, delayed, too strong, too subtle, or not quite right, we want to know. Your feedback helps us improve the product, the refill experience, and the support around it.
What to include

Tell us what you noticed: scent, dissolving, cleaning performance, packaging, subscription timing, shipping, or anything else that shaped your experience.

If you need support, a replacement, a timing adjustment, or just want to tell us what could be better, include the details below.

First Editions is still small enough that thoughtful feedback can directly shape the product, the refill rhythm, and the way we communicate with customers.