The future of laundry care

If you’re not satisfied with your first order within 30 days, contact us and we’ll make it right with a refund.

In some cases, we may provide a return label so the product can be shipped back to us.

For one-time bulk purchases, refunds require unopened items to be returned at your expense.

Once your return or refund request has been verified, refunds are typically processed within 7–10 business days.

For full details, please review our complete Refund Policy.

Questions or concerns? Reach us anytime at hello@firsteditionsco.com.

Yes. Our laundry detergent sheets are dioxane free.

Why dioxane free matters: Dioxane can be found as a contaminant in some traditional liquid detergents and other detergent sheet formulas. It is a concern for both environmental and health reasons, which is why we take it seriously.

Our laundry sheets are made without dioxane, giving you a clean that’s thoughtful, effective, and better aligned with your home and the planet.

If you notice residue after a wash, your machine may be overloaded or the sheet may not have had enough water movement to dissolve properly.

Check your load size: Avoid overfilling your machine. If you can’t easily fit your hand into the top of the drum, the load is likely too full. Overloading can restrict movement and prevent the sheet from dissolving completely.

Adjust for water temperature: Our sheets are designed to dissolve in both hot and cold water, but colder cycles may need a little more time. If you wash in cold water, try using a longer cycle.

Place the sheet properly: Place the sheet near the center or bottom of the drum before adding clothes. Avoid placing it along the edges, especially in machines with load sensors, where it may stick to the drum wall.

Use the right method for your machine: For top-loading machines, start the water first, then add the sheet and laundry. For front-loading and high-efficiency machines, place the sheet directly in the drum before adding clothes. If needed, you can also use the detergent dispenser.

Pre-dissolve if needed: For quick cycles, low-water machines, or persistent dissolving issues, pre-dissolve the sheet in a cup of water before adding it to your laundry.

Need help troubleshooting? Email us at hello@firsteditionsco.com.

Our laundry sheets are thoughtfully formulated to deliver a powerful clean in a lightweight, low-waste format.

• Deionized Water — Creates a clean, gentle base for the formula.
• Anionic Surfactant — Helps lift and remove tough stains.
• Non-Ionic Surfactant — Supports effective cleaning and fabric softness.
• Fabric Softener — Adds a light softening effect for a cozy feel.
• Builder — Helps improve cleaning performance and supports fabric care.
• Water Softener — Conditions hard water for a better wash.
• Coconut Oil Extracts — Adds a plant-derived touch to the formula.
• Sapindus Mukorossi Extracts — A naturally derived cleansing ingredient.
• Bacteriostatic Agent — Helps preserve freshness.
• Enzyme — Helps break down stains more effectively.
• Fragrance — Leaves laundry with a fresh, finished scent.

For more details, visit our Learn More page.

Yes. To handwash with our detergent sheets, place the sheet in water and let it soak for about 10 minutes before washing.

Because our sheets are made with a low-waste format, they may take a little time to fully dissolve. Letting the sheet soften first helps create a more even wash.

Need more help? Email us at hello@firsteditionsco.com.

We created First Editions for people who want everyday essentials to feel more thoughtful — better for your home, easier to use, and lighter on waste.

Our laundry sheets are designed to be effective, beautiful, and simple to use, with book-worthy packaging made to be displayed, reused, and loved.

You can expect:

• A 100% satisfaction guarantee
• Easy subscription management
• Helpful customer support
• Low-waste packaging
• A laundry routine that feels a little more elevated

Have questions? Contact us at hello@firsteditionsco.com.

We are sorry if anything arrives damaged. Email hello@firsteditionsco.com with your order number and a photo of the issue, and we will help make it right.

Each High Lady box is designed for up to 80 small loads. Use one full sheet for most regular loads, half a sheet for small loads, and extra for large or heavily soiled laundry.

Choose your quantity and delivery cadence, then manage, skip, adjust, or cancel your subscription online as your laundry rhythm changes.

Customers typically receive a review request after purchase. You can also visit the Reviews page or email us if you want to share detailed feedback.

Yes. If your first order does not meet expectations, contact us within 30 days and we will work with you on a refund, replacement, or other support.

Use the Account link in the site menu and enter the email used at checkout. If you do not receive an email, check your spam folder. Still stuck? Contact hello@firsteditionsco.com.